Walmart has partnered with IBM to improve last-mile delivery for retailers.
The partnership will integrate Walmart’s GoLocal delivery service into IBM’s Starling order management platform, the companies said in a news release Monday (Jan. 13). IBM retail customers who sign up for Walmart GoLocal can now integrate Walmart GoLocal’s suite of last-mile delivery solutions into their operations, the release added.
“The last mile is often thought of as the most difficult and costly step in the supply chain, but it could become even more complex due to increasing consumer expectations for faster delivery times.” both companies said. “Walmart Go Local provides a full range of last-mile solutions for retailers looking to improve last-mile delivery and better serve their customers.”
The partnership is aimed at simplifying operational workflows for IBM customers who wish to partner with Walmart Go Local for deliveries, according to the release.
Once an order is placed and ready to ship, users can use Walmart GoLocal’s same-day, next-day, multi-day, scheduled, oversize, and bulk shipping services using IBM’s order management system. You will be able to select a delivery service provider from the list. Bulk shipping.
“Additionally, this integration is designed to be user-friendly and highly customizable, reducing the need for extensive development and complex changes,” the release added.
In other Walmart news, PYMNTS CEO Karen Webster wrote earlier this month about the retail giant’s approach to banking through its One service.
“Walmart is looking to Wang to do what Walmart has not been able to do effectively in the past,” she wrote. “It’s about turning the customer base into a mobile ecosystem. It’s a big market. 100 million people walk through its doors every week, which is about 38% of the adult consumer population.”
Webster added that the potential customer base is approximately 20% larger than JPMorgan’s total customer base and nearly double the active mobile banking population (53 million people). This is also 15 times more than what Chime lists as its active user profile.
Also this month, PYMNTS explored Walmart’s commitment to healthcare in a conversation with Arias Websterberry, CEO of Websterberry Marketing, who said the initiative is “definitely a good thing” for access to local healthcare. It will bring about change.”
“By hosting events like Walmart Wellness Day, they are able to leverage their unparalleled retail store size to provide essential medical services to the masses,” Westerberry said. spoke. “This approach not only drives a huge amount of foot traffic, but also positions Walmart as a trusted partner in the preventive and primary care market. This is a strategic move, and this evolution It will reflect the growing convergence of care.”
