Info-Tech Research Group’s recently published IT Asset Management (ITAM) Emotional Footprint report highlights the top ITAM vendors that help organizations optimize their asset management strategies and increase long-term value. The report’s insights are based on feedback from software users on the company’s SoftwareReviews platform.
Toronto, January 23, 2025 /PRNewswire/ – Info-Tech Research Group has published its annual IT Asset Management Emotional Footprint report covering both enterprise and mid-market categories. The report identifies seven vendors as champions, two for the enterprise and five for the mid-market. The findings are based on data from SoftwareReviews, a division of the global research and advisory firm and a leading source of insight into the software provider landscape.
ITAM software automates and supports a set of business practices that typically align with finance, contracts, and inventory functions to support lifecycle management and strategic decision-making for IT environments. Assets include all the software and hardware elements in your organization’s infrastructure.
Each software provider’s Net Emotional Footprint (NEF) in Info-Tech’s report is the result of aggregating emotional response ratings across the following areas: service, negotiation, product impact, dispute resolution, strategy, and innovation. NEF is a powerful indicator of overall user sentiment toward a provider and its products from a software user’s perspective.
Data from 880 end-user reviews on Info-Tech’s SoftwareReviews platform was used to identify the top vendors for the 2024 ITAM Emotional Footprint report. The published insights can help you make informed decisions about your IT asset management strategy and select the right tools to support your organization’s goals.
2024 IT Asset Management Enterprise – Champions are:
2024 IT Asset Management Midmarket – Champions are:
Sassafras AllSight, 98 NEF, ranked highly in terms of efficiency. Asset Panda (83 NEF) ranked highly for being altruistic. Lansweeper (94 NEF) ranked highly in terms of time-saving efficiency. NetSupport DNA, 95 NEF ranked highly for client-friendly policies. ServiceNow Asset Management (85 NEF) ranked highly for its unique features.
Analyst insights:
“Selecting the right ITAM software is critical for organizations looking to visualize and manage their assets,” he says. Andrew SharpResearch Director, Information Technology Research Group. “ITAM is about more than just tracking hardware and software. It’s about managing the entire asset lifecycle, ensuring compliance, reducing risk, and making smarter decisions. Tools help organizations improve efficiency, reduce costs, and better align their IT assets across their business goals. ”
User ratings for software categories at SoftwareReviews provide an accurate and detailed view of the ever-changing market. Info-Tech’s reports are based on data from users and IT professionals who have become familiar with the software through the procurement, implementation, and maintenance processes.
Read the full report: Top IT Asset Management Vendors in 2024
For more information about Info-Tech’s SoftwareReviews, Data Quadrants, or Emotional Footprint, or to access resources to support your software selection process, visit softwarereviews.com.
About Information Technology Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, serving more than 30,000 IT and HR professionals. The company produces unbiased, relevant research and provides advisory services to help leaders make strategic, timely, and informed decisions. For nearly 30 years, Info-Tech has been working closely with teams to provide them with everything they need, from practical tools to analyst guidance, to ensure tangible results for their organizations. has been provided to.
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About software reviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews provides organizations with the best data, insights, and advice to improve their software buying and selling experience.
For buyers, SoftwareReviews’ proven software selection methodologies, customer insights, and technology advisors help maximize the success of their technology decisions. For providers, the company leverages expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape to help build more effective marketing, product, and sales processes.
SOURCE Information Technology Research Group
