If 2024 was the year that companies started implementing AI, 2025 could be the year that companies start tailoring AI to their needs.
The new year will see significant adoption of AI across companies and areas such as customer care, education, corporate learning, and robotics. AI is expected to be the biggest technology topic of 2025, playing a key role across devices, industries, and society at large.
“2024 was a pivotal year for generative AI, transforming the industry from customer service to creative innovation,” said Ganesh Gopalan, co-founder and CEO of Gnani.ai. The to-Speech Large Language Model (LLM) will revolutionize areas such as customer support, healthcare, BFSI, automotive, and communications.
These technologies promise accurate, low-latency solutions tailored to specialized language requirements, SLM provides unparalleled precision for niche tasks, and Speech-to-Speech LLM provides seamless, real-time multilingual communication. enable.
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Additionally, Agentic AI, which autonomously adapts and learns, provides businesses with proactive decision-making and operational intelligence. “As these models advance, they will reshape Gen AI and power a new era of intuitive, efficient, and personalized interactions around the world,” Gopalan added.
In the education sector, AI will enhance learning through greater innovation. “Advances in AI, VR and AR have broken new ground and redefined modern education. I predict that.” Driven by global trends and the need for adaptive and creative thinkers, we operate across diverse sectors. ”
Mahindra University Vice-Chancellor Dr. Yajur Medhuri said AI platforms will create more personalized learning pathways, adding, “These will help students reach their full potential while closing learning gaps. In 2025, we expect to see an increase in the integration of emerging technologies such as AR and VR into immersive and safe learning experiences. ”
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The influence of AI will also enhance and innovate robotics. “AI and robotics technologies are setting new standards, enabling real-time decision-making, predictive maintenance and smarter robots,” said Puru Rastogi, co-founder and CEO of Mowito. AI-driven automation will drive scalable growth and industrial prosperity.” The future is clear. 2025 will usher in a new era of agility and innovation. ”
As intelligence becomes central to technological innovation, chipsets become even more important. Anku Jain, Managing Director, MediaTek India, said, “Technologies like Agentic AI, GenAI, advanced LLM and cloud computing have caused seismic shifts in the industry.”
From digital payments to reshaping the way we search for information, AI will impact every aspect of our daily lives. 2024 was a transformative year for both payments and connectivity, with the rapid growth of 5G and digital payments opening up new opportunities for transactions.
“In 2025, encryption, tokenization and biometrics will drive further innovation, while embedded payments, We can expect the rise of connected devices and hyper-technology.” Connectivity, especially in the automotive sector, creates a smarter, faster, and more secure transaction ecosystem. ”
AI is changing the way we live and work. By 2025, it will play a key role in nearly every area of our lives, from the devices we use, the jobs we do, the industries we work in, and even the way we search for information.
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