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You are at:Home » AI-driven sales automation is a must-have for organizations this year, says Information Technology Research Group in new report
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AI-driven sales automation is a must-have for organizations this year, says Information Technology Research Group in new report

Adnan MaharBy Adnan MaharJanuary 16, 2025No Comments5 Mins Read0 Views
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In a recent research report published by Info-Tech Research Group, AI-powered sales automation can streamline an organization’s operations, engage customers more effectively, and drive sustainable business growth in a rapidly evolving market. The method is explained in detail.

Toronto, January 16, 2025 /PRNewswire/ – As sales teams struggle to keep up with rising customer expectations and increasing market competition, many organizations are constrained by outdated, manual sales processes that hinder growth and limit scalability. I am. Info-Tech Research Group, a global IT research and advisory firm, finds that inefficient lead generation, inconsistent outreach, and missed opportunities not only slow sales cycles, but also prevent teams from reaching their full potential. They report that it prevents them from performing at their best. To help organizations overcome these obstacles, Info-Tech Research Group’s new Sales Automation AI Summary report explores how artificial intelligence (AI) is transforming sales strategies and streamlining operations. , how they are enhancing customer engagement and opening up new opportunities for market expansion.









“AI-powered sales automation is no longer a futuristic concept; it is an immediate necessity for organizations looking to gain an edge in today’s fast-paced sales environment.” – Info-Tech Research Group Artificial Intelligence Research said Rob Garmaise, vice president. (CNW Group/Infotech Research Group)

“AI-powered sales automation is no longer a concept of the future, but an immediate imperative for organizations looking to gain an edge in today’s fast-paced sales environment,” he says. rob garmaysDeputy Director of Artificial Intelligence Research, Information Technology Research Group. “AI solutions automate time-consuming tasks and enable more personalized customer engagement, allowing sales teams to focus on high-value activities that drive performance and long-term growth.”

As the sales environment becomes more complex and rapid, the company advises that organizations need to rethink how they approach growth and customer engagement. Info-Tech’s report highlights the need for innovative strategies that leverage AI to streamline workflows, enhance decision-making, and enable sales teams to build stronger, data-driven relationships with customers. I’m emphasizing it.

Key Benefits of AI-Driven Sales Automation with Info-Tech’s Sales Automation AI Overview Report

Info-Tech’s report highlights the following benefits that AI-driven sales automation offers to organizations looking to improve sales performance and stay competitive in a rapidly evolving market.

Streamline your operations: Automate routine, repetitive sales tasks like lead generation, data analysis, and outreach so your sales team can focus on building relationships and closing deals. This approach reduces costs and increases productivity throughout the sales cycle. Personalized customer engagement: By leveraging data-driven insights, sales teams can create highly personalized outreach based on customer behavior and preferences, significantly increasing lead engagement and conversion rates. You can. Market expansion: Advanced analytics reveals hidden market trends and identifies new customer segments, allowing organizations to take advantage of previously overlooked opportunities. Optimized sales execution: With a streamlined communications strategy, your team identifies the best times and channels to engage with prospects, ensuring timely and effective interactions that increase the likelihood of conversion. Real-time sales coaching: AI tools analyze successful sales interactions and provide personalized coaching to help sales reps hone their techniques and consistently improve performance.

“Manual lead generation, fragmented data, and inconsistent outreach remain the biggest hurdles for sales teams,” explains Garmaise. “AI-driven automation can help organizations overcome these challenges by streamlining complex sales processes, ensuring consistent messaging, and enabling more accurate predictions, especially during long and complex sales cycles. It’s helpful.”

Featured AI Sales Automation Solutions:

The company’s Sales Automation AI Summary report also highlights four AI-driven sales automation tools that support various aspects of the sales process.

Instant: Recommended for sending cold emails across organizations of all sizes. Aktify: Ideal for lead nurturing in medium to large organizations. CoPilot AI: Ideal for lead campaign management for small and medium-sized businesses. Balto: Designed for sales support in business-to-consumer (B2C) organizations.

By integrating AI-powered sales automation, organizations can unlock the full potential of their sales teams by increasing operational efficiency, delivering personalized customer experiences, and identifying new growth opportunities. Info-Tech Research Group’s Sales Automation AI Summary report not only provides actionable strategies for immediate improvement, but also prepares your organization for future sales technology advancements. The company’s research insights show that deploying today’s AI tools enables organizations to stay ahead of market changes, drive long-term resilience, and achieve sustainable growth.

Get exclusive and timely commentary from Info-Tech’s subject matter experts. rob garmaysan expert in the AI ​​field, contact us for access to the complete Sales Automation AI Overview Blueprint. (email protected).

About Information Technology Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, serving more than 30,000 IT and HR professionals. The company produces unbiased, relevant research and provides advisory services to help leaders make strategic, timely, and informed decisions. For nearly 30 years, Info-Tech has been working closely with teams to provide them with everything they need, from practical tools to analyst guidance, to ensure tangible results for their organizations. has been provided to.

For more information about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software purchasing insights.

Media professionals can sign up for unlimited access to research and hundreds of industry analysts across IT, HR, and software through the company’s Media Insiders program. For access please contact us (email protected).

For information and access to the latest research on Info-Tech Research Group, visit infotech.com and connect via LinkedIn and X.

SOURCE Information Technology Research Group



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Adnan is a passionate doctor from Pakistan with a keen interest in exploring the world of politics, sports, and international affairs. As an avid reader and lifelong learner, he is deeply committed to sharing insights, perspectives, and thought-provoking ideas. His journey combines a love for knowledge with an analytical approach to current events, aiming to inspire meaningful conversations and broaden understanding across a wide range of topics.

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